Index S2 Smart Scale
Product details
Web ID: 19268587Ratings & Reviews
13 customer images
Love it!
I love this scale, best purchase in a while. Love, Garmin products! Being connected to Garmin Connect is huge! updates instantly.
Customer review from Garmin
Awesome Smart Scale
I just set up my Garmin S2 Smart Scale..First weigh in and it was so amazing to see all the stats listed in my Garmin Connect account. So excited to watch my progress in real time.... definitely recommend
Customer review from Garmin
Good for weight only
Accuracy of other metrics - very inaccurate for a garmin product
Customer review from Garmin
Response from Garmin
Please call our support team at 1-800-800-1020, so we can get this Index S2 fully functioning for you. Our support team is available Monday-Friday 7 AM-7 PM.
Terrible Support/Many failures Rating is a -5
I have had this scale for many months. It worked fine at first. Then the data did not appear on my phone. About 4 calls to support and now still uncertain to how well it is working. The last support person (call on 10/10) was absolutely terrible. Very demeaning. She was the worst support I have ever had compared to all the support people I have ever talked to in over 10 years. Very impatient, talked fast, and condescending. If I ever get her again, I will hang up.
Customer review from Garmin
Highly disappointed
I bought this scale for the smart features I figured it should work with a smartphone and my fenix7 when I got it I found out you have to have a modem and a house internet connection. I have neither so it’s just a way overpriced scale that gives your weight. And then when I tried to contact garmin to see if there is any way around this there is no contact number available
Customer review from Garmin
Response from Garmin
The Index smart scale does require a connection to a WiFi network in order to send the data to the Garmin Connect account, and there is not a workaround for this feature. If you would like to connect with your local support regarding these concerns please use the following link: http://ms.spr.ly/6423s2uAJ
I enjoy seeing the changes from my efforts.
I have been seriously working out and improving my diet for the last year. And my weight has not dropped as much as I planned. My BMI has decreased a bit but my body fat has dropped significantly and my % water has increased significantly. That tells me that my efforts are working. The scale is a great tool and it keeps me motivated. If you are someone that tracks your effort then this is a must have. My gripe is that I have had to reset it a few times over the year because it stops calculating BF%. That can be a PITA but other than that, I highly recommend having this scale.
Customer review from Garmin
Response from Garmin
We appreciate your review! If your Index S2 Smart Scale isn't recording measurements, please try the suggestions outlined here: http://ms.spr.ly/6426sFzD6 If you're still having trouble, Garmin Support would be happy to assist further and can be reached at 1-800-800-1020 Monday-Friday, 7am-7pm Central.
Complicated
Directions are short. Linking with multiple users is terrible. The touch feature to change screens is inconsistent. Very poorly designed.
Customer review from Garmin
Response from Garmin
Additional users can be added to the Index S2 Smart Scale using the steps in this link: http://ms.spr.ly/6421sLPQW If you're in need of further assistance, our wellness team would be glad to help you get everything set up. They can be reached here: http://ms.spr.ly/6422sLPQo
great scale to integrate to connect app
easy setup, great connectivity to the app. Only issue is the feet like to pop off a lot, especially over segmented tile
Customer review from ExpertVoice.com
Response from ExpertVoice.com
If you're noticing problems with the scale's feet popping off, we'd love to help with this. Please give Garmin Support a call at 800-800-1020, and an associate will be able to discuss this with you in further detail. 🙂 *KC